Services | iCone Madagascar

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ICONE has a team of highly qualified engineers. They are able to provide you with IT support on site, over the telephone and remotely over the Internet.

ICONE offers a full software support contract with a fully manned hotline, which where applicable complements the manufacturers annual licence to give complete cover on your software.

We take great pride in our installation services and our abilities, always ensuring that the installation task is carried through to completion and that full customer satisafction is achieved.

Due to our wide experience and resources, including our manufacturer’s support, we are in a strong position to resolve your on-going problems. Our troubleshooting services are usually based on an initial free of charge visit to ascertain the nature of the issue which is then followed by our first fix visit.

Server Virtualization

Failover clustering

Using Microsoft Windows Server Hyper-V with our powerful, resilient, scalable HP server range, we offer Hyper-V Failover Clusters. In its basic form this allows you to spread all your virtual servers over 2 or more physical servers. Should one of your physical servers require planned maintenance, the remaining physical servers can accommodate the load of the unavailable server with zero downtime.

IT Systems Administrator

Should one of your physical servers experience an outage, the remaining servers can accommodate the load of the unavailable server automatically with absolute minimal downtime (1-5 minutes).

Hyper-V Replica

With Microsoft Windows Server 2012, we can implement and manage Hyper-V Replica as a solution for disaster recovery between primary and replica site.

Create and run multiple computer operating systems on a single physical computer Host servers share resources with all virtual machines.

Server virtualization advantages

Hyper-V server virtualization allows full utilization of physical resources, and provides advanced technology to create a more robust, available, and dynamic server computing environment

The benefits of using Virtualisation in your organisation include:

Reduced Power Cost
Reduced Noise
Increase scalability
Much quicker process to restart or shut down a server
Memory and processor upgrades can be performed "remotely" from iCone
Lower Capital Investment than a traditional server infrastructure
An organisation can run their existing server infrastructure on latest, fastest and most reliable hardware
Easy to migrate to loan / replacement server if required
Works in a cluster environment when high availability is required
The process of upgrading the hardware and upgrading software become mutually exclusive

Network Virtualization

Network virtualization allows to virtual machines to run concurrently, even if they had the same IP address information. You can create separate virtualized networks that use the same address space, and then run them concurrently on the same host.

Extending Virtualization to the Cloud Environment.

Why Is High Availability Important?

Server down time is unavoidable
Servers are not always available
Software or hardware maintenance or upgrade
Application and operating system updates
Component failure, power outages, natural disasters
Critical services must be constantly available
Goal of high availability
Make services available, even when failure occurst

Availability	Downtime (per year)
99%	3.7 days
99.9%	8.8 hours
99.99%	53 minutes
99.999%	5.3 minutes

Microsoft Exchange 2013

Performing an Exchange Server 2013 deployement.

As new version of Microsoft’s email and collaborating suite, it offers many enhancements in architecture, functionnality, and features for both administrators and end users.

Deployment options for Exchange Server 2013

Exchange Server 2013 Versions

Standard
Enterprise

Client license (CAL) Exchange Server

Standard
Enterprise

Scénarios de déploiement

Deployment on a single server
Deployment on multiple servers
Hybrid deployment

Microsoft Azure

Share and store your datas with Microsoft Azure

Windows Azure Services:

Compute

Websites, virtual machines, mobile, and cloud services

Data Services

Data management, HDInsight, business analytics, backup, recovery manager.

App Service

Media services, messaging, BizTalk services, identity, caching

Network

Virtual Network, Traffic Manager

Server integration

We currently recommend the range of HP Enterprise Gen9 for servers as they are extremely reliable, easily expandable and with full component support for many years.

It should not be underestimated the potential resource or knowledgeable that is required in the planning of your network infrastructure and in the event of any system failure. DCS can provide Virtualisation Server Solutions and all network and telephone structure cabling installation services that your company requires.

Network

iCone provides all network and telephone structured cabling installation services that your company requires and all our installations are labelled and fully tested along with full cabinet installation if required.